Last Updated: [Insert Date]
Welcome to Greenzy Sales Store (“we”, “us”, or “our”). At Greenzy, we cherish your trust as much as we cherish healthy Cherry Blossom Trees and thriving Blueberry Plants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website greentreehub.com.
1. Information We Collect
Like carefully tending to our Anemones and Dahlias, we handle your data with the utmost care. We collect:
- Personal Information: When you make purchases (such as Apple Trees or Bamboo), we collect your name, email, shipping address, and payment details (processed securely by our payment partners).
- Garden Preferences: Information about your plant interests (whether you’re drawn to Citrus Trees or Blackberry Plants) to personalise your experience.
- Technical Data: IP address, browser type, and device information – much like understanding the soil conditions for optimal Agapanthus growth.
- Cookies Data: As explained below, to help your browsing experience blossom.
2. How We Use Your Information
We use your information to nurture your gardening journey:
- Process your orders for Birch Trees or Delphiniums efficiently
- Provide customer support (whether about Echinacea or payment queries)
- Improve our website and product offerings (from Crabapple Trees to Aquilegia)
- Send gardening tips and offers (unless you opt out)
- Prevent fraud, just as we protect our Cherry Trees from pests
3. Data Sharing & Disclosure
We treat your data like rare seedlings – with protection and only shared when necessary:
- Payment Processors: To complete transactions (Visa, MasterCard, etc.) when you purchase Apricot Trees or Escallonia
- Shipping Partners: To deliver your Fruit Trees or Ceanothus safely
- Legal Requirements: When required by law, similar to how certain plants require specific growing conditions
- Business Transfers: If Greenzy grows through mergers or acquisitions
We never sell your data to third-party marketers.
4. International Data Transfers
As we ship plants globally (except certain Asian and remote regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws, providing the same care as we do when shipping bare-root trees.
5. Data Storage & Security
We protect your data like prized Dahlia blooms:
- 256-bit SSL encryption (look for the padlock icon)
- PCI-DSS compliant payment processing
- Regular security audits
- Limited employee access to sensitive data
We retain data only as long as necessary (typically 7 years for financial records, like the lifespan of a healthy Currant bush).
6. Your Rights
You have rights to your data, just as you have rights to prune your Apple Trees:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion (subject to legal requirements)
- Restriction: Limit how we use your data
- Objection: Opt-out of marketing communications
- Portability: Request transfer of your data
To exercise these rights, contact us at [email protected].
7. Cookies & Tracking Technologies
Like using the right fertiliser for different plants (Aquilegia vs. Blackberry Plants), we use appropriate technologies:
- Essential Cookies: For core functions like purchasing Citrus Trees
- Performance Cookies: To improve our website’s growth
- Marketing Cookies: To show relevant offers (for tools to complement your Cherry Blossom Trees, for example)
You can manage cookies through your browser settings, though this may affect certain features like remembering your shopping cart of Blueberry Plants.
8. Children’s Privacy
Our services are not directed at children under 16. We don’t knowingly collect data from children, just as we don’t sell immature Birch Tree saplings.
9. Changes to This Policy
We may update this policy as Greenzy grows, just as we adapt our care for Anemones through seasons. Significant changes will be notified via email or website notice.
10. Contact Us
For any privacy questions, or to discuss whether Delphinium or Agapanthus would suit your garden better, contact our Data Protection Officer:
Greenzy Sales Store
21 Paradise St, Liverpool, GB L7P 6VZ
Email: [email protected]
